Planning a group vacation? Don’t want the headache of making all the plans yourself? The Group Department at Vacation Express is here to save you from the hassle. Here are a few big reasons why Vacation Express should be your go-to source for group travel:
Flexibility. While we may not be able to contort ourselves into a Yoga Scorpion Pose on demand, we will work with you on your group's payments and policies when possible. Our flexibility can be limited by the parameters of a particular air and/or hotel contract, but the same can be said for stiff joints and muscles. We will take things as far as we can before falling onto the floor from exhaustion.
Variety. We don't just specialize in leisure groups, but we can help you plan weddings, meetings and incentives, special events, you name it. So you have a group that wants to set up a break dancing expo on the beach? We might first let you know that break dancing is not easily accomplished in the sand, but we can put you in touch with some experienced light and stage people. Need to ship a lot of headbands and track suits in advance? No problem! We'll help you sort things out for a truly "fresh" event.
Accessibility. Though we would love to be able to personally answer your calls and e-mails 24 hours a day, we find it a little easier to make your bookings available to you online for applying payments and reviewing itineraries outside our normal business hours. We are constantly working to make sure all accounting and booking information is current and up-to-date, but you may find, during one of your all-nighters, that something just doesn't look right. After we've gotten some sleep, we'll work to address your concerns the very next morning. We might also suggest you get some rest, too.
Confidentiality. No, we're not a medical practice, but we do care about protecting your personal information and identity. We will never share your contact information with others. We also won't tell your boyfriend that your "roommate" is actually that really cute guy you met at the pool the last time you were in Mexico. We know when to mind our own business.
Expertise. Our Group Department staff shares a combined total of 50 years of experience in the travel industry. Most of the time, we can provide the answers to your questions immediately. If not, we know where to find the answers you need. We’ll help you choose the perfect fit for your group, making recommendations along the way. Whether you prefer lots of activity or lots of doing nothing, we’ll steer you in the right direction. Most of the staff have visited many of our destinations and hotels, so we can speak from first-hand experience. We know a lot about our product line, even if we do say so ourselves.
Customer Service. We're not robots. And that means real, live, friendly human beings at your service. We'll listen to your needs as intently as your hairdresser, but you can't blame us when you get off the plane with bad hair from having fallen asleep with your head against the fuselage. Really, we are nice people, and a successful group program is our number one priority.
Looking for advice on which hotel to choose? Here are some of our top picks: For Students - Cancun is always a great choice. Oasis Cancun, Gran Caribe Real, and Cancun Palace are a few of the tried and true resorts. Chaperones are almost always a must. Someone should gauge the alcohol consumption, after all. For Bachelors - Temptation Cancun and Hedonism in Jamaica are ideal. What happens there stays there. (Refer to our Confidentiality statement above.) For Weddings - Palace Resorts Mexico and Punta Cana offer some of the best wedding inclusions going. Negril, Jamaica and St. Lucia are also good places to look when thinking about planning your extra special day. Going barefoot on the beach is a great way to begin a marriage. Making sure your mother-in-law always has a fresh drink is another. For Adventurists - Costa Rica is our number one choice. Hiking, Surfing, River Rafting, Hot Springs, Volcanoes, Bird Watching, the list goes on and on. Eco-tourism may be a current trend, but Costa Rica has been doing it well for years. If you don’t want to go it alone, we’ll help set up a private driver and guide for the duration of your stay. You’re totally worth it.
Ready to get started planning your group right now? Visit the following link for more questions and answers along with a form for you to give us all your specifics: http://www.vacationexpress.com/group-services/ The Vacation Express Group Department is available Monday through Friday, 9:00 am to 6:00 pm est. Call us at 1-800-309-4717, option 6, fax us at 404-248-1237, or e-mail us at groups@vacationexpress.com. We’re here for you!